Privacy Policy

1. Introduction

Welcome to Shazi Video Gen ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video generation software and related services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through our payment providers (we do not store full credit card numbers)
• License Information: License keys and activation data associated with your purchase
• Support Communications: Messages and files you share when contacting our support team

2.2 Information Collected Automatically

• Usage Data: Features used, video generation statistics, and software performance metrics
• Device Information: Operating system, hardware specifications (for compatibility purposes only)
• Log Data: IP address, browser type, access times, and referring URLs

2.3 Information We Do NOT Collect

• Content of your generated videos
• Personal files on your computer
• Browsing history outside our platform
• Third-party account credentials

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve Shazi Video Gen
• License Management: To validate and manage your software license
• Customer Support: To respond to your inquiries and resolve issues
• Communication: To send important updates, security alerts, and promotional content (with your consent)
• Analytics: To understand usage patterns and improve our software
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (payment processors, email services, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure password hashing algorithms
• Regular security audits and updates
• Limited employee access to personal data
• Secure data centers with physical and electronic safeguards

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as:

• Transaction records for accounting and tax purposes
• License activation history for fraud prevention
• Support ticket history for quality assurance

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your login sessions
• Analyze website traffic and usage patterns
• Improve website performance

You can manage cookie preferences through your browser settings.

9. Children's Privacy

Shazi Video Gen is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@shazivideogen.com
• Contact Form: Contact Us Page